Privacy Policy

1. Who We Are

This Privacy Policy explains how the Platinum Safety Program ("Program," "we," "us," or "our") collects, uses, shares, and protects information through the Platinum Safety platform ("Service"). It applies to participating companies ("Participants"), their account holders and primary contacts, and the drivers enrolled by those companies.

By creating an account, submitting an application, logging in to the Driver Portal, or submitting an incident report, you acknowledge that your information will be handled as described in this policy.

2. Information We Collect

Account Information

• Name, email address, and password (passwords are managed by our authentication provider and are never visible to Program staff)
• Email address used to sign in to the Driver Portal

Company and Contact Information

• Company name, business structure, year established, address, phone number, email, and website
• Primary contact name, position, phone number, and email
• Association memberships and years in business

Fleet and Vehicle Information

• Fleet size and vehicle types
• Vehicle identification numbers (VINs), year, make, model, and license plate numbers
• Camera system details, serial numbers, and verification screenshots

Driver Information

• Driver names, email addresses, driver's license numbers, and license images
• Training program enrollment, completion status, and training certificates

Insurance Information

• Carrier, policy numbers, coverage limits, effective and expiration dates, and agent contact details
• Uploaded insurance documents
• Prior incidents, claims history, and other disclosures you choose to provide

Incident Reports

• Date, time, and location of the incident, and vehicle details
• Driver name and license information
• Incident description, injury information, and details about other parties involved
• Photos and supporting documents you upload, and your typed signature

Agreements and Consent Records

• Signatory name and title, the version of the terms accepted, and the date and time of acceptance
• The IP address used when accepting the terms, kept as part of the agreement audit trail

Payment Information

• Training payments are processed by Stripe. We receive confirmation of payment and related transaction details, but we do not receive or store your full card number

Usage and Device Information

• Page views and site performance metrics, collected through Vercel Analytics and Speed Insights
• Information stored in your browser's local storage to keep you signed in and to save application drafts

3. How We Use Information

• To create and manage accounts and administer the Program
• To review applications and verify eligibility, insurance, vehicle, and camera requirements
• To enroll drivers in training, process payments, and issue certificates
• To track ongoing compliance and display driver status on your company dashboard
• To review incident reports and make determinations regarding Program membership status
• To send account, application, training, and incident-related communications
• To protect the security and integrity of the Service and prevent fraud or misrepresentation
• To create aggregated, de-identified data that shows industry-wide safety trends

4. How We Share Information

We do not sell or rent your personal information. We share information only as described below:

• With your company: Driver training and completion status is visible to the employing company through its dashboard.
• With Program administrators and the Review Board: Authorized Platinum Safety personnel review applications, compliance records, and incident reports.
• With service providers: We rely on trusted vendors to operate the Service, including Supabase (database and file storage), Vercel (hosting and analytics), Stripe (payment processing), and Resend (email delivery). These providers may only use your information to provide services to us.
• With training providers: Drivers receive enrollment links for National Safety Council (NSC) training. PAX training is purchased and completed through PAXTraining.com, which operates under its own privacy policy.
• As aggregated data: We may share aggregated, de-identified data with insurers, underwriters, and industry stakeholders to support better-informed risk evaluation. This data does not identify individual companies or drivers.
• For legal reasons: We may disclose information when required by law, to respond to legal process, or to protect the rights, safety, and property of the Program, our users, or the public.
• Business transfers: If the Program is involved in a merger, acquisition, or transfer of assets, information may be transferred as part of that transaction, subject to this policy.

5. Data Retention

We keep information for as long as your account is active and as needed to administer the Program, maintain compliance and certification records, resolve disputes, and meet legal obligations. Agreement and consent records are kept as part of the Program's audit trail. When information is no longer needed, we delete it or de-identify it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and restricted access to stored data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please keep your account credentials confidential and notify us immediately if you suspect unauthorized access.

7. Your Choices and Rights

• Access and update: You can review and update much of your information from your dashboard.
• Correction and deletion: You may request a copy, correction, or deletion of your personal information by contacting us. Some information may need to be kept for compliance, audit, or legal reasons.
• Communications: Essential service emails, such as account, application, and compliance notifications, cannot be turned off while you participate in the Program.
• Additional rights: Depending on where you live, you may have additional privacy rights under applicable law. We will honor requests as required by law.

8. Information About Drivers

Driver information is usually provided by the driver's employing company. Companies are responsible for having the right to share their drivers' information with the Program. Drivers who have questions about their information may contact their company administrator or reach us directly using the details below.

9. Cookies and Local Storage

We use your browser's local storage to keep you signed in, remember your preferences, and save application drafts. We use Vercel Analytics to understand site usage and performance. We do not use third-party advertising cookies.

10. Third-Party Sites

The Service links to third-party sites, such as PAXTraining.com and Stripe's checkout pages. Their privacy practices are governed by their own policies, and we encourage you to review them.

11. Children's Privacy

The Service is intended for businesses and licensed adult drivers. It is not directed to individuals under 18, and we do not knowingly collect information from them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and for material changes we will notify you by email or through the Service.

WE DO NOT SELL YOUR PERSONAL INFORMATION. INFORMATION YOU SUBMIT IS USED TO ADMINISTER THE PLATINUM SAFETY PROGRAM, VERIFY COMPLIANCE, AND SUPPORT FLEET SAFETY.

Privacy questions or requests? Contact support@platinumsafety.org or legal@platinumsafety.org